Services

Mastech offers all the services required to design, develop, implement and support software solutions for your business

Business analysis

Over 42 years experience gives Mastech the expertise to analyze any business’s current systems and processes and propose solutions to meet the business requirements. Deliverables include business requirements specifications and business processes. System architecture and design and system requirements specifications

Software development

With an experienced software development team, Mastech offers software development services to meet a customer’s specific needs:

  • Custom Wayware application templates
  • Integration to 3rd  party hardware devices
  • Integration to 3rd party software and ERP system
  • All the aspects and phases of software development are offered

Implementation

Although Mastech has many partners familiar with the hardware and software products that can implement a solution at a customer, Mastech also offers the service of implementing the solution directly. This includes all aspects required for an implementation

  • Project management
  • Acquiring and installation of hardware and software components
  • Training of users and system administrators
  • User acceptance tests
  • Commissioning
  • Training

Support

Mastech offers support services for Wayware solutions that ensures you business critical systems stay online.

The support offered to customers with a service agreement includes

  • Email support
  • Telephonic support
  • Remote support to the customers on Prem installations
  • Service level agreements are available
Mastech